We have a big team. We hire, so you don't have to.
Coaches, client success managers, designers, builders and tech support all of them already trained, already working together, and all of them included. You don't post a job, run interviews, onboard anyone, or cover a payroll. You get the whole team the day you start. Here's everyone, and here's how to reach them.
Behind your coaches sits a full company. You don't manage any of it you just get the output.
Builds and maintains your website, automations, HoneyAi" chatbot and integrations. When something breaks or needs changing, this is who fixes it.
Your logo, mood board, signature and press kit the whole brand kit plus the design work that comes up as your practice grows.
Keeps orders moving, timelines honest and your board current. You rarely hear from them directly, which is the point.
Trained virtual assistants who take the day-to-day work off your desk, so the tasks that used to need a hire simply get done.
You'll work most closely with these four. Two Client Success Managers who keep your build moving, and two coaches who go deep on the parts of your practice you're ready to change.
Rebecca supports our clients with kindness, patience and thoughtful, intentional care. She meets with you as needed, reviews your program goals on a regular rhythm, and keeps you current through recaps and progress reviews so you always know what's finished and what's next.
Her meetings and open Desk Hours run Tuesdays and Wednesdays. Bring anything.
Bring me the messy middle. That's the part I'm most useful for.
Rebecca
Dr. Shona is as kind as she is clear, with a flair for putting systems in place with accuracy and precision. She works with you on time and energy, practice space setup, and the organization systems that let a practice run without you holding every detail in your head.
Her 1:1 coaching calls are systems-focused and run on Mondays.
A good system is just a decision you only have to make once.
Shona
Dr. Marcy has a brilliant way of working through practice and team growth challenges. Her assertive, intentional style gives clients the courage and the backup to take big leaps and a marketing plan specific enough to act on Monday morning.
She leads your RISE marketing plan sessions and works with you on practice and team growth.
Let's stop polishing the plan and go get you patients.
Marcy
Some of these are scheduled for you, some you book when you need them. Nothing here is a limit if you need more time, ask your Client Success Manager.
Your practice growth planning session with Dr. Jodi and your Client Success Manager. We look back at the quarter you just finished, decide what the next one is for, and set the goals your coaching hangs on.
Open 1:1 time with Rebecca. Drop in with a question, a decision you're stuck on, or a progress review.
One-on-one coaching on time, energy, practice space setup and your organization systems.
Build and pressure-test the marketing plan for your practice, then leave with the next moves already decided.
Live group teaching with Dr. Jodi inside the private Staffless Club group, plus the replay vault if you can't make it live.
1:1 time with the tech team for anything hands-on your site, your automations, HoneyAi" or your Compass board.
Your Compass board holds everything: your agreement and renewal date, your brand kit, your finished website link, your Google Drive folder, your HoneyAi" link and the details of your next meeting. It's also the fastest way to reach us.
Leave a comment on any item and we see it. No need to also send an email about it.
Assets, forms and deliverables live on the board so you can get to them without asking.
Status, owners and next meeting details are kept up to date, so the board is the answer to where are we?
The short version: detailed work goes to email, quick questions go to text, and anything about your build goes on your Compass board.
One number, one order inbox, one board. If you're ever unsure where something goes, put it on Compass or text us we'll route it from there.
One is yours as a client. The other is open to any practice owner share it freely with colleagues who keep asking how you did it.
Your group. Program announcements, updates, and Dr. Jodi's Thursday Masterclass all happen here. Make sure you're in it this is where we post things you'll want to see.
Go to the Staffless ClubOur public community for doctors curious about running a practice without staff. A good place to send a colleague who's asking questions you don't have time to answer twice.
Visit the public group